TERMS AND CONDITIONS

• We will refund pre-paid bookings (card payments in advance or deposits) within a maximum of 10 working days from the moment of cancellation.
• If you cancel a booking more than 48 hours before the scheduled pick-up time, we will issue a full refund.
• If a booking is cancelled less than 24 hours prior to the schedule pick-up time, there will be a cancellation fee applied, which is 100% of the journey price.
• If you do not show up, we will charge a cancellation fee equal to 100% of the journey price.
• According to our refund policy, if you want to change the date or time of your transfer, we will not charge a fee if you make the change more than 24 hours before the scheduled time. If you make the change less than 24 hours before the scheduled time, we will apply a 20% fee of the journey price.

We created this page to inform visitors about our policies regarding the collection, use, and sharing of personal information when they use our Service. By choosing to use our Service, you agree to the collection and use of information in accordance with this policy. TWe use the personal information we collect solely to provide and enhance our Service. We do not share your information with third parties except as outlined in this Privacy Policy.

(As per the General Data Protection Regulation (EU) 2016/679 of the European Parliament and Council, dated 27-4-2016.)

PERSONAL DATA

Data We Collect

Online reservation procedure

Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.

Data given automatically

There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.

Data given from other sources

Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.

Data we share with others

We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.